by Joanne Jacobs | Apr 13, 2021 | Communications, Digital Disruption, Digital Strategy, Digital Transformation, Strategy
Let’s face it. You’re not going to be reading this post if you’re not already at least partly digital in your approach to doing business. But perhaps you’re not quite as confident or experienced in the scope and impact of digital technologies as you’d like...
by Gavin Heaton | Jun 11, 2020 | 21st Century Skills, Digital Transformation, Future of Work, Social Innovation
“The faces are missing, the body language, the interactions are missing … [it means] there is no relationship in it anymore”. Students from Western Sydney University By now we have all experienced the Black Screen of Zoom – the situation where...
by Gavin Heaton | Jun 2, 2020 | 21st Century Skills, Blog Posts, Digital Transformation, Diversity, Social Innovation, Startups, Workplace practice
No matter whether we are running a hackathon, creative program, accelerator or kick starting a new services project, we always look at the underlying structure of the teams that we are working with. Year after year we have seen the statistics that show diverse teams...
by Gavin Heaton | May 7, 2020 | Customer Experience, Digital Disruption, Digital Transformation
No matter whether you are an internal or external consultant, project manager, board member or CEO, social distancing has brought a new degree of difficulty to the work that we do. Even with video conferencing and collaboration software bridging the physical divide,...
by Gavin Heaton | Feb 4, 2020 | Data Science, Digital Transformation, Social Impact
It seems that almost everywhere we look, we find data. It’s in the tracking of our movements via our phones, it’s in what we buy, the emails we send and receive, and it’s in the social networks we use to connect with friends, families and...
by Gavin Heaton | Oct 27, 2019 | Agile Marketing, Customer Experience, Data Science, Digital Transformation
In the 1990s, the internet promised much, but rarely delivered. Global connectivity, a level playing field for small, medium and large enterprises alike – a democratisation of knowledge, publishing, media and commerce – and more, was on offer. The problem...
