by Gavin Heaton | May 7, 2020 | Customer Experience, Digital Disruption, Digital Transformation
No matter whether you are an internal or external consultant, project manager, board member or CEO, social distancing has brought a new degree of difficulty to the work that we do. Even with video conferencing and collaboration software bridging the physical divide,...
by Gavin Heaton | Feb 4, 2020 | Data Science, Digital Transformation, Social Impact
It seems that almost everywhere we look, we find data. It’s in the tracking of our movements via our phones, it’s in what we buy, the emails we send and receive, and it’s in the social networks we use to connect with friends, families and...
by Gavin Heaton | Oct 27, 2019 | Agile Marketing, Customer Experience, Data Science, Digital Transformation
In the 1990s, the internet promised much, but rarely delivered. Global connectivity, a level playing field for small, medium and large enterprises alike – a democratisation of knowledge, publishing, media and commerce – and more, was on offer. The problem...
by Gavin Heaton | Sep 30, 2019 | Branding, Digital Disruption, Digital Transformation, Startups
Over the last six years we have transformed our business, working with government, NGOs and corporations who want to reduce the risk of innovation failure. In this time we have run hackathons with literally thousands of hackers, hipsters, hustlers and humanitarians...
by Joanne Jacobs | Mar 20, 2019 | Blog Posts, Digital Disruption, Digital Transformation, Handbooks
New Handbook provides a guide as to how your business can survive – and thrive – through disruption. Whilst most organisations are aware that automation is occurring, only 44% of businesses believe they are adequately prepared to deal with that disruption...
by Joanne Jacobs | Mar 6, 2019 | Digital Transformation, Innovation
We all know the old story – that real business value and ROI isn’t achieved until your technology projects are not only implemented but “adopted” by your business users. And yet, communications, process and change management are often overlooked until digital...