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Online Meeting Best Practices: Acknowledgement of Country

Online Meeting Best Practices: Acknowledgement of Country

by Gavin Heaton | Jul 7, 2020 | 21st Century Skills, Best Practices, Blog Posts, Collaboration, Community Management, Online Meetings

As working from home becomes an entrenched part of our working lives, we are now turning our attention to the realities and rituals of a new way of working. This means finding personal ways to incorporate professional practices, and vice versa. It also means...
The Power of Building Customer Communities

The Power of Building Customer Communities

by Joanne Jacobs | Apr 16, 2019 | Community Management, Customer Experience

“Build it and they will come”, is the underlying message of almost every startup founder’s pitch. But with the stark reality of 90%+ startups failing in the first three years, it’s clear that even if you build the most beautiful, functional, user-centred “it”, they...

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