by Joanne Jacobs | Jul 23, 2025 | Innovation, New Ways of Working
Change resistance isn’t irrational; it’s human. When people push back against innovation efforts, it’s not generally because they want the business to fail. It’s because change introduces ambiguity. It challenges routines, reshapes power and puts people’s competence...
by Joanne Jacobs | May 23, 2025 | Innovation, Innovation Strategy, New Ways of Working, Uncategorized
When clients come to us with a request to help them develop an innovation culture, we’ll often ask the question: “What do you want to achieve with your innovation culture?” This might be outcomes or outputs, products or cross-business-unit collaboration....
by Gavin Heaton | Oct 5, 2023 | Collaboration, Innovation, New Ways of Working
There is a prevailing misconception that to be a leader, it must first be etched into your role description or be reflected in your job title. Office manager, project lead, director – the list goes on. But if you’ve ever heard the phrase, “Not all leaders are...
by Gavin Heaton | Feb 22, 2022 | mindSHIFT, New Ways of Working, Policy
This post is part 2 of 2, read part 1 Effective policy making in a mindSHIFTing landscape. History shows that after a global shock event, the fear from it and the public outcry can actually force leaders to be bold in their policy response, even if they’re not...
by Gavin Heaton | Feb 17, 2022 | mindSHIFT, New Ways of Working, Policy
This post is part 1 of 2 COVID-19 is one of those events that should not have come as a surprise for the people whose task it is to evaluate policies relating to global shock events. For those who shape and make effective policy that outlines how companies respond to...
by Gavin Heaton | Jan 14, 2022 | Climate Change, mindSHIFT, New Ways of Working
As we bid farewell to a tumultuous 2021, and crash into an already challenging 2022, one could be forgiven for thinking that the ever-evolving COVID-19 situation, and its associated chaos, will remain the biggest global challenge for years to come. But behind the...
