by Gavin Heaton | Jan 22, 2025 | Facilitation, Innovation, Workshops
What is Workshop Facilitation? Workshop facilitation is the art of guiding a group towards achieving specific goals through a structured and interactive approach. It involves creating an environment where participants feel comfortable sharing their ideas, thoughts,...
by Gavin Heaton | Jan 17, 2025 | 21st Century Skills, Best Practices, Blog Posts, Collaboration, Community Management, Online Meetings
As working from home becomes an entrenched part of our working lives, we are now turning our attention to the realities and rituals of a new way of working. This means finding personal ways to incorporate professional practices, and vice versa. It also means...
by Gavin Heaton | Dec 18, 2024 | Artificial Intelligence, Best Practices, Creativity
Have you ever sat back and marveled at the incredible ways artificial intelligence (AI) weaves its magic across various facets of life? Sometimes it is obvious – and sometimes AI is so subtle it disappears into the convenience of life. How might we better keep...
by Gavin Heaton | Nov 25, 2024 | Customer Experience, Go-to-Market, Marketing, RevOps, SaaS, Startups, Strategy
Imagine you’ve just walked into your favourite electronics store, aiming to buy that sleek, new laptop you’ve been eyeing for months. You know the one—with lightning-fast processing speed and a crystal-clear display. But as you reach out, ready to make...
by Gavin Heaton | Nov 3, 2024 | Change management, Employee Engagement, Hackathons
Hackathons are a powerful way to re-awaken employee engagement. Let’s set the scene. It’s your first week back at the office after what seems like an eternity of remote work. The familiar hum of collaborative energy fills the air, but there’s a certain spark...
