The pandemic has been a time of unexpected innovation for many organisations. Without warning, the digital transformations that many of us have been championing found new pathways and momentum. Everything from enabling remote work to reimagining customer service was up-for-grabs – indeed, these transformations soon became less a benefit and more a matter of survival.
The extra impetus driving this innovation has been achieved through new kinds of collaboration with external parties technology partners, government agencies, industry groups, or customers themselves in ways that redefine the nature of partnerships.
And while many innovations have been built on the power of technology, it is not technology alone that has created or delivered value. The ability of organisations to manage business relationships in novel ways during times of rapid and unpredictable change has become an increasingly important source of competitive advantage.
With these topics in mind, join me to discuss the implications, challenges and opportunities as part of the CIO Straight Talk Tweetchat, October 28, 2021. Included in the tweetchat will be Antonio Figueiredo, Senior Director, Strategic Programs & Architecture at Salesforce, Enrico Molinari, Economist, Professor & Author, Kalyan Kumar, CTO & Head Ecosystems at HCL Technologies, Samiran Ghosh, member of the Forbes Tech Council, Sandy Carter, VP at AWS and Timo Elliott, VP VP, Global Innovation Evangelist at SAP.